How long does it take to receive a refund?
Once a refund has been approved, processing time depends on our internal processing and your payment provider. The refund may […]
FAQ, Return & Refunds
Return & Refunds
FAQ, Return & Refunds
What if I receive the wrong product?
Contact our customer support team with your order number and details of the product you received. If an incorrect product
FAQ, Return & Refunds
What if my order arrives damaged?
Please contact our customer support team as soon as possible and provide your order number and photographs of the damaged
FAQ, Return & Refunds
Can I return a cannabis or hemp product?
Return eligibility depends on the product, its condition, and applicable laws. For safety and hygiene reasons, some opened or used